FAQ'S
Here’s the updated FAQ section with Cash on Delivery (COD) included in the payment options:
Frequently Asked Questions (FAQs)
1. What is your jewelry made from?
Our jewelry is crafted from high-grade stainless steel, known for its durability, hypoallergenic properties, and resistance to tarnishing, rust, and fading. It’s the perfect blend of style and longevity—so you can shine without worry! ✨
2. Is your jewelry hypoallergenic?
Yes! Stainless steel is hypoallergenic, making it a fantastic choice for anyone with sensitive skin or metal allergies. No itchiness, no irritation—just effortless elegance!
3. How do I care for my jewelry?
Keeping your jewelry looking gorgeous is super easy! 💖 Simply wipe it with a soft cloth to remove dirt and oils. To maintain its shine, avoid harsh chemicals, abrasive surfaces, and prolonged exposure to high humidity.
4. Can my jewelry rust or tarnish?
Nope! One of the best things about stainless steel is that it’s rust and tarnish-resistant. However, in extremely corrosive environments, slight discoloration may occur. A little care goes a long way!
5. Can I wear my jewelry in water?
Absolutely! Our stainless steel jewelry is water-resistant, so you can wear it while washing your hands, showering, or even swimming—no fading, no worries!
6. How do I determine my ring size?
Finding the perfect fit is easy! Check out our Ring Size Guide on the website for a step-by-step method to measure your size accurately.
7. Can I cancel my order after placing it?
Unfortunately, once an order is placed, it cannot be canceled as we process orders quickly to ensure speedy delivery. But don’t stress! If the item doesn’t fit, you can check out our return policy for first-time customers.
8. How can I track my order?
Once your order is shipped, you’ll receive an email with tracking details so you can follow your package’s journey straight to your doorstep.
9. How do I prevent scratches on my jewelry?
While stainless steel is tough, it’s not scratch-proof. To keep it looking pristine:
✔ Store it in a soft pouch or a lined jewelry box
✔ Avoid contact with rough surfaces or abrasive materials
10. Can I return or exchange an item?
We offer returns for first-time customers if the item doesn’t fit. However, we do not offer exchanges at this time. Check out our Refund & Return Policy page for more details.
11. Do you offer international shipping?
At the moment, we only ship within India. We’re working on expanding internationally, so stay tuned!
12. What payment methods do you accept?
We accept a variety of secure payment methods, including:
💳 Credit/Debit Cards
🏦 Online Banking
📲 UPI & Mobile Wallets
💰 Cash on Delivery (COD) – Available for orders below ₹5,000
Your security and convenience are our top priorities!
13. How can I contact customer support?
We’re always happy to help! 💕 If you have any questions or need assistance, reach out to us through Whatsapp, our Contact Us page or email us at trinketsbymi@gmail.com.
Still have questions? Drop us a message—we love chatting with our customers!