Shipping policy
Last Updated: 05 September, 2023
Thank you for shopping at www.trinketsbymi.com ("us", "we", or "our"). This Shipping Policy outlines important information about the shipping process for your orders. By placing an order on our website, you agree to the terms outlined in this Shipping Policy.
1. Order Processing Time
We strive to process and ship orders promptly. Orders are usually processed within 3-4 business days from the date of purchase. Please note that processing times may vary during peak seasons or due to unforeseen circumstances. Once your order has been processed, you will receive an email notification with tracking information.
2. Shipping Methods and Rates
Standard Shipping: Estimated delivery time is 5-7 business days to all major cities. It might take a little longer for North Eastern States. Standard shipping charges of flat 80/- is applicable on all orders below 1500/-
Express Shipping:Orders are shipped within 24 hours (except Sundays and holidays) and delivered within 2-3 days, depending on your location.Express shiping charges are ₹150 for orders below ₹1500 and ₹100 for orders above ₹1500.
Please note that delivery times are estimates and may be subject to delays caused by factors beyond our control, such as weather conditions or carrier disruptions.
3. Shipping Destinations
We currently offer shipping Pan India. Please contact our support team to inquire in case of any queries regarding shipping to your location
Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. You can also log in to your account on our website to view the order status and tracking information.
4. Address Accuracy
Please ensure that you provide accurate and complete shipping information during the checkout process. We are not responsible for orders that are delayed or lost due to incorrect or incomplete address information.
5. Order Modifications and Address Changes
If you need to modify your order or change the shipping address after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.
6. Order Tracking
We provide order tracking to keep you informed about the progress of your shipment. However, if you encounter any issues or have questions about your order's delivery status, please contact our customer support team for assistance.
Lost or Damaged Shipments
In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to initiate an investigation and resolve the issue as quickly as possible.
7. Contact Us
If you have any questions, concerns, or requests regarding our Shipping Policy, please contact us via DM @trinektsbymi or send us an email at trinketsbymi@gmail.com
By placing an order on our website, you acknowledge that you have read and understood this Shipping Policy and agree to its terms regarding order processing, shipping methods, and delivery times.